Privacy Policy

A legal disclaimer

Effective Date: November 2025
Last Updated: August 2026

At Luminous Owl Alchemy, Co., we respect your privacy and are committed to protecting the information you choose to share with us. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit our website, contact us, book an appointment, purchase a product, or otherwise interact with our business.

Information We Collect

Depending on how you interact with Luminous Owl Alchemy, Co., we may collect information such as:

Name
Email address
Phone number
Mailing or billing address
Appointment information
Birth date, birth time, and birth location for astrology services
Information you voluntarily provide during consultations or intake forms
Product orders and purchase history
Payment-related information processed through third-party payment providers
Communications you send to us
Website usage information
Information collected through cookies and similar technologies

Please only provide information that is necessary and appropriate for the service you are requesting.

How We Use Your Information

We may use information we collect to:

Schedule and manage appointments
Provide requested services
Prepare personalized astrology readings
Customize bodywork sessions
Prepare or recommend botanical products
Process purchases and payments
Communicate with you about appointments or orders
Respond to questions and requests
Send newsletters or promotional communications when you have opted in
Improve our website and services
Maintain business records
Prevent fraud or misuse
Comply with applicable legal obligations

Astrology Information

If you request an astrology reading, you may voluntarily provide your birth date, birth time, and birth location. This information is used to create and interpret your astrological chart and provide personalized services. We do not sell your birth-chart information.

Information You Provide During Wellness Services

You may voluntarily share information about your physical, emotional, or personal wellbeing when completing an intake form or speaking with Amanda. This information is used to help provide an appropriate and personalized wellness experience. Luminous Owl Alchemy, Co. does not represent that it is a HIPAA-covered healthcare provider. You should not submit sensitive medical information through general website contact forms or unsecured email unless specifically requested through an appropriate secure system.

Payment Information

Payments may be processed through third-party payment processors. Luminous Owl Alchemy, Co. generally does not directly store complete credit card numbers. Your payment information may be subject to the privacy policies and security practices of the payment processor used for your transaction.

Cookies & Website Analytics

Our website may use cookies, analytics tools, pixels, or similar technologies to understand website traffic and improve the user experience.

These technologies may collect information such as:

Browser type
Device type
General location
Pages visited
Time spent on the website
Referring websites
General website activity

You may be able to control cookies through your browser settings.

Third-Party Services

We may use third-party providers for services such as:

Website hosting
Appointment scheduling
Payment processing
Email marketing
Website analytics
Customer communication
Shipping and fulfillment

These providers may process information as necessary to provide their services.

We encourage you to review the privacy policies of third-party services you use.

Information Sharing

We do not sell or rent your personal information. We may share information with trusted service providers when reasonably necessary to operate our business and provide services to you. We may also disclose information when required by law, legal process, court order, or to protect the rights, safety, and property of Luminous Owl Alchemy, Co. or others.

Marketing Communications

If you subscribe to our email list, you may receive newsletters, announcements, educational content, promotions, and information about services. You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or contacting us directly.

Data Security

We take reasonable administrative, technical, and physical precautions to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. The FTC recommends that businesses collect only information they need, protect information appropriately, and dispose of information securely when it is no longer needed.

Minor Privacy

Our website and services are not intentionally directed toward children under 18. We do not knowingly collect personal information from children under 18 without appropriate parental or guardian involvement.

Your Choices

Depending on applicable law, you may contact us to request information about personal information we maintain about you, request correction of inaccurate information, or request deletion where appropriate.

Certain information may need to be retained for legitimate business, legal, accounting, or recordkeeping purposes.

Third-Party Links

Our website may contain links to other websites or social media platforms. We are not responsible for the privacy practices or content of third-party websites.

Policy Updates

We may update this Privacy Policy as our business, website, services, or legal requirements change. The updated policy will be posted on this page with a revised "Last Updated" date.

Contact

For questions regarding this Privacy Policy or your personal information, please contact:

Luminous Owl Alchemy, Co.
6001 W. State Street, Suite C

Garden City, Idaho 83706
Owner: Amanda Mahler

Email: luminousowlalchemyco@gmail.com